Important Update
All of our underwriting is manual and so our DIP process is, too. Just contact us with full details of the application and we’ll consider this for you, referring it if necessary to our daily credit committee meetings of senior decision makers.
During this period, the Intermediaries Hub will be unavailable. We apologise for any inconvenience and appreciate your understanding.
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What are the benefits of product transfers?
The benefits for your client:
- No credit checks on like-for-like transfers.
- Typically no income or affordability assessments.
- No legal or valuation fees.
- No need to complete an application form.
The benefits for you as a broker:
- Access our great value loyalty products and strengthen the relationship with your client.
- A procuration fee of 0.30% paid to you on Residential and Buy to Let product transfers.
How it works...
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Contact the Society using Retentions@srbs.co.uk regarding your client’s product maturity.
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Complete and return the Third Party Authority form that can be found below or from our downloads page. We will then confirm the client’s current product details and new products that are available.
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Complete and return the Mortgage Intermediary Declaration form that can be found below or from our downloads page. The Society will then issue a Product Switch Offer within five business days for you to be able to present to the client.
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If your client is happy to proceed, please return a signed copy of the Offer to the Society.
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On the product switch date, the Society will be in contact again to confirm everything is completed and to issue the procuration fee of 0.3% of the balance transferred.

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Fair Value Assessment
These Fair Value Assessment documents are being provided to you to fulfil our responsibilities under PRIN 2A.4.15R and PRIN 2A.3.12 R (2).
They are designed to support you to comply with your responsibilities under PRIN 2A.3.16 R and PRIN 2A.4.16 R. You are ultimately responsible for meeting your obligations under ‘The Consumer Duty’.
PLEASE NOTE: This information is intended for intermediary use only and should not be provided to clients.