Contact us

We are always here to help you

We genuinely look forward to hearing from you and providing the support you need. Whether it’s about opening an account, mortgage options, or general enquiries, don’t hesitate to reach out. Remember, at The Stafford Building Society, member satisfaction is our top priority. Calls and electronic communication may be monitored and/or recorded for your security and may be used for training purposes.

There are several ways to get in touch with us:

You can reach out to us via email for any questions or assistance you need. We strive to respond promptly and provide the guidance you require.

If you prefer speaking to someone directly, please give us a call. Our friendly staff members are ready to assist you and answer any queries you may have. Calls are recorded for training purposes.

Visit us in Branch

You are more than welcome to visit our conveniently located branch. Our Branch opening times are:

  • Monday: 9am – 3pm
  • Tuesday: 9am – 3pm
  • Wednesday: 10am – 3pm
  • Thursday: 9am – 3pm
  • Friday: 9am – 3pm
  • Saturday: 9am – 12pm
  • Sunday: Closed

Stafford Railway Building Society
4 Market Square
ST16 2JH

Complaints Procedure