SRBS - How to contact us

Contact us

Whatever your question or comment, feedback or suggestion, we'd love to hear from you.

Our opening hours

If you would like to talk to us, you can contact us:

Monday: 09:00 - 17:00

Tuesday: 09:00 - 17:00

Wednesday: 10:00 - 17:00

Thursday: 09:00 - 17:00

Friday: 09:00 - 17:00

Saturday: 09:00 - 12:00

Sunday *Closed*

Tel: 01785 223212

Our switchboard is answered until 17:00 during the week.


We’re independent and locally managed; when you contact us you will speak to a member of our team and not a call centre.



Stafford Railway Building Society

4 Market Square


ST16 2JH

Please be aware that we are unable to provide any account specific information via email, we will never ask for your personal or account details via email. If you wish to communicate with the Society by email, and this contains any form of customer, personal or sensitive data, we strongly advise that you password protect all files before sending them to the Society. Calls and electronic communication may be monitored and/or recorded for your security and may be used for training purposes.