Careers at The Stafford Building Society

Discover Rewarding Financial Services Roles in Staffordshire

If you’re looking for a career where your work makes a real difference, The Stafford Building Society could be the right fit. We are a Staffordshire mutual organisation that puts people first, both inside and outside the society.

As a member of our team, you’ll be part of a community that works together to support our members and strengthen the local economy. Everything we do is built around our Four Es:

  • Energise: We create a workplace where people feel motivated and valued.
  • Engage: We encourage open communication and shared goals.
  • Enable: We give you the tools, trust and flexibility to grow your career.
  • Empathy: We listen, understand, and care about each other and our members.

Whether you’re working face-to-face with our members in branch or supporting the Society from our Stafford Head Office, you’ll help create positive change every day.

Job Opportunities at The Stafford

We recruit for a wide range of roles across our branches and head office. Every position plays an important part in delivering excellent service and building strong relationships.

Roles in Branch

Our branches are often the first point of contact for our members. These roles are ideal for people who enjoy helping others and want to make a real impact in their community.

  • Branch Cashier
  • Branch Team Leader
  • Customer Relationship Specialist

Roles at Our Stafford Head Office

Our head office teams provide the support and expertise that keep the Society running smoothly. We offer a wide range of opportunities in areas such as:

  • Mortgages and Savings
  • Finance and Accounts
  • Risk and Compliance
  • Human Resources
  • Information Technology

Current Vacancies

Please find below all the currently open vacancies:

    Mortgage Underwriter

    Job Title: Mortgage Underwriter
    Salary: £36,000 – £40,000 depending on experience
    Job Types: Full-time, Permanent
    Work Hours/Pattern: This role is hybrid, with Stafford-based office working required 2-3 days each week.
    The Role: At The Stafford Building Society, we manually underwrite all our mortgage business.

    As a mandated underwriter, you will use your experience, knowledge, and judgement in assessing and underwriting mortgage applications.
    Overview: To be successful in the role, you must be able to demonstrate:

    • Experience of working with various income streams, e.g. employed and self-employed
    • A minimum of 3 years experience of current mortgage underwriting with a mandated authority

    Desirable skills & experience:

    • Experience of self-build lending
    • Understanding of accounts
    • Understanding of property characteristics and legal matters
    Key Responsibilities: Underwriting and Decision-Making

    · Responsible for the review and ongoing ownership of mortgage applications, through to execution of mandate at formal offer stage.

    · Evaluate all mortgage applications for creditworthiness, repayment ability, and risk.

    · Analyse and verify applicant documentation to support the underwriting of each case, including income, credit reports, tax returns, and valuation reports.

    · Ensure loans meet with our current Lending Policy and Criteria, as well as meeting regulatory requirements.

    · Use skill set and knowledge to explore feasible options within lending policy appetite to facilitate a manual approach to Underwriting.

    · Present cases to the Society’s Credit Committee for consideration

    Risk Management

    · Approve, decline, or conditionally approve loans based on a manual review of the case and thorough risk analysis.

    · Demonstrate strong analytical skills which supports sound decision making to provide good member outcomes.

    · Identify and mitigate potential risks while balancing the Society’s lending objectives.

    · Maintain Financial Crime awareness alongside the requirement to report suspicious activity or mortgage fraud to the MLRO.

    · Work within the Society’s Risk Management Framework, including all relevant policies, and exercise key controls to minimise risks.

    Process Improvement

    · Identify inefficiencies in underwriting processes and suggest improvements.

    · Stay updated on industry trends, and best practices to enhance productivity and decision-making.

    · Contribute and support the ongoing development of Society procedures and processes;

    · Contribute and support the ongoing development of lending policy and criteria.

    Stakeholder Management

    · Effectively build positive relationships with internal stakeholders, solicitors, valuers and other third parties

    · Embracing the Society’s values and promoting them effectively alongside the society brand.

    The successful applicant must hold CeMAP

Why Work With Us?

We’re proud to be a mutual building society, not a commercial bank. That means we’re driven by values, not shareholder profit. We invest in people, focus on long-term relationships, and create a culture built on respect and collaboration.

Here’s what you can expect when you join us:

  • A supportive, people-first culture
  • A team that lives by the Four Es
  • Genuine opportunities to learn and grow
  • Hybrid working options for eligible roles
  • A focus on work-life balance and wellbeing

How we help you grow

No matter where you are in your career, we’ll help you take the next step. We offer:

  • Personal development plans
  • Internal training and mentoring
  • Opportunities to move within the Society
  • Clear progression routes

Want to Join Us?

We’re always looking for friendly, motivated people who care about making a difference. If you’d like to explore current vacancies or find out more about working with us, email our Human Resources team at hr@srbs.co.uk, with your CV and covering letter.