Frequently Asked Questions
Mortgages can be complicated, use our simple Frequently asked questions to find out more.
Calls and electronic communication may be monitored and/or recorded for your security and may be used for training purposes.
Fraudsters may claim to be the SRBS to try and access security information. If you receive a call or email from the Society that you are suspicious about, cease the call immediately and contact us. More information can be found at http://scamsmart.fca.org.uk/
Proof of identity is required for all applicants before we can open an account. We will try to verify your identity and address electronically however if we are not able to do this then an original form of ID is required. Please refer to Proving Your Identity for acceptable identification. Where you can only produce copies of ID then they must be certified copies (see * below for more information).
*Acceptable Certification by;
|Solicitor||Local or County Councillor||Minister of Religion|
|Accountant||Bank/Building Society Official||Independent Financial Advisor|
|Post Office||Dentist||Police Officer|
Each document must be the certified with:
- Having ‘Certified to be a true copy of the original seen by me’ on the document.
- Signed and dated within the last 3 months.
- Printing their name under the signature clearly.
- Adding their occupation, business address, and telephone number.
The person certifying the document may charge a fee which will not be reimbursed and may also be contacted by The Society to validate the information provided.
Other general mortage information