Temporary pause on new mortgage applications

DIPs
All of our underwriting is manual and so our DIP process is, too. Just contact us with full details of the application and we’ll consider this for you, referring it if necessary to our daily credit committee meetings of senior decision makers.

We are pausing new mortgage applications from 1 August to 8 September 2025. This gives our teams time to focus on existing cases and maintain our great service.

Thank you for your support and understanding.

If you have any concerns or questions, please contact your Business Development Manager directly.

The Intermediaries Hub is temporarily unavailable. In the meantime, please contact the intermediaries team for any queries. Click here for contact information.

Mortgage Products

Find The Right Mortgage For Your Client

Service Level Agreements

The service we provide is our commitment to you and your client(s). We’re currently operating within the following SLAs for mortgage applications.

  • Underwriter assessment within 25 working days following receipt of documents.
  • Responding to Case update emails – 48 hours.
  • Assessing valuations – 48 hours.
  • New business enquiry emails – 24 hours.
  • Assessing completions – 24 hours.
  • Responding to solicitors’ emails – 24 hours.

Quick Links

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  • Loyalty Mortgages

    Loyalty 3 Year 0.50% Discounted Variable Rate – 90% LTV

    Code: RT07
    • Initial Rate

      5.00%

    • Term

      3 years

    • Standard Variable Rate

      5.50%

    • Maximum Loan to Value

      90%

    • Overall Cost for Comparison

      5.50% APRC

    Fees & Charges

    • Application Fee

      £0

    • Arrangement Fee

      None

    • Early Repayment Charges

      Apply if more than 10% of the outstanding balance is repaid each year. 2% of repaid amount for the first three years.

  • Loyalty Mortgages

    Loyalty 3 Year 1.20% Discounted Variable Rate – 80% LTV

    Code: RT11
    • Initial Rate

      4.30%

    • Term

      3 years

    • Standard Variable Rate

      5.50%

    • Maximum Loan to Value

      80%

    • Overall Cost for Comparison

      5.30% APRC

    Fees & Charges

    • Application Fee

      £0

    • Arrangement Fee

      None

    • Early Repayment Charges

      Apply if more than 10% of the outstanding balance is repaid each year. 2% of repaid amount for the first three years.

  • Loyalty Mortgages

    Loyalty 2 Year 1.06% Discounted Variable Rate – 80% LTV

    Code: RT12
    • Initial Rate

      4.44%

    • Term

      2 years

    • Standard Variable Rate

      5.50%

    • Maximum Loan to Value

      80%

    • Overall Cost for Comparison

      5.40% APRC

    Fees & Charges

    • Application Fee

      £0

    • Arrangement Fee

      None

    • Early Repayment Charges

      Apply if more than 10% of the outstanding balance is repaid each year. 2% of repaid amount for the first two years.

  • Loyalty Mortgages

    Loyalty 2 Year 0.36% Discounted Variable Rate – 90% LTV

    Code: RT13
    • Initial Rate

      5.14%

    • Term

      2 years

    • Standard Variable Rate

      5.50%

    • Maximum Loan to Value

      90%

    • Overall Cost for Comparison

      5.60% APRC

    Fees & Charges

    • Application Fee

      £0

    • Arrangement Fee

      None

    • Early Repayment Charges

      Apply if more than 10% of the outstanding balance is repaid each year. 2% of repaid amount for the first two years.

  • Loyalty Mortgages

    Loyalty BTL/HL/Expat 2 Year 2.35% Discounted Variable Rate

    Code: RT14
    • Initial Rate

      5.20%

    • Term

      2 years

    • Standard Variable Rate

      7.55%

    • Maximum Loan to Value

      70%

    • Overall Cost for Comparison

      7.20% APRC

    Fees & Charges

    • Application Fee

      £0

    • Arrangement Fee

      None

    • Early Repayment Charges

      Apply if more than 10% of the outstanding balance is repaid each year. 3% of repaid amount for the first two years.

Self-build and renovation

The Stafford Building Society offers self-build mortgages exclusively through Buildstore Mortgage Services. We offer self-build mortgages on the following criteria:

  • Purchase of land and build of a new property
  • Renovation of an existing property
  • Converting an existing structure for residential purposes

Fair Value Assessment

These Fair Value Assessment documents are being provided to you to fulfil our responsibilities under PRIN 2A.4.15R and PRIN 2A.3.12 R (2).

They are designed to support you to comply with your responsibilities under PRIN 2A.3.16 R and PRIN 2A.4.16 R. You are ultimately responsible for meeting your obligations under ‘The Consumer Duty’.

PLEASE NOTE: This information is intended for intermediary use only and should not be provided to clients.