Temporary pause on new mortgage applications
All of our underwriting is manual and so our DIP process is, too. Just contact us with full details of the application and we’ll consider this for you, referring it if necessary to our daily credit committee meetings of senior decision makers.
We are pausing new mortgage applications from 1 August to 8 September 2025. This gives our teams time to focus on existing cases and maintain our great service.
Thank you for your support and understanding.
If you have any concerns or questions, please contact your Business Development Manager directly.
Why Choose Us?
- Mixed use properties with up to 60% commercial usage.
- No limit on maximum acreage.
- 4 applicants and 4 incomes including Joint Borrower Sole Proprietor (JBSP).
- Undrawn SIPP and Investment income can be used towards affordability.
- Occupancy restrictions – Agricultural Ties, section 106’s and overage all considered.
- Properties in need of refurbishment.
- Annexes and outbuildings for own use or let out.
- Earned income to age 75.
- Interest only with downsizing to 70% LTV.
- Manual DIPs – Contact us with any enquiries.

Service Level Agreements
The service we provide is our commitment to you and your client(s). We’re currently operating within the following SLAs for mortgage applications.
- Underwriter assessment within 25 working days following receipt of documents.
- Responding to Case update emails – 48 hours.
- Assessing valuations – 48 hours.
- New business enquiry emails – 24 hours.
- Assessing completions – 24 hours.
- Responding to solicitors’ emails – 24 hours.
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We want your feedback!
At The Stafford for Intermediaries, we want only the best for our brokers and customers. We’d love to hear from you how we’re doing and how we can improve
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Fair Value Assessment
These Fair Value Assessment documents are being provided to you to fulfil our responsibilities under PRIN 2A.4.15R and PRIN 2A.3.12 R (2).
They are designed to support you to comply with your responsibilities under PRIN 2A.3.16 R and PRIN 2A.4.16 R. You are ultimately responsible for meeting your obligations under ‘The Consumer Duty’.
PLEASE NOTE: This information is intended for intermediary use only and should not be provided to clients.