The history of Stafford Railway Building Society
The Society was established in 1877 and over the years we’ve learnt a thing or two about offering straightforward, mortgage and savings accounts, backed by a plain-speaking, friendly service. The prudent management and local focus, originally championed by a small group of railway workers, is still going strong.
The story today
We’re still doing what we’ve always done best; offering straightforward mortgage and savings products, at sensible rates. Our values may be traditional, but we are firmly committed to embracing the changes and challenges of today’s society. When you open up a savings account or take out a mortgage with the Society, you’re not just a customer you become a member, you become part of a business owned by its members which reinvests it’s profits back into the Building Society. There are no shareholders and each member with a mortgage or savings balance of £100 is entitled to vote at our Annual General Meeting each year.
Our core values
Ensuring our processes embrace the balance of optimising technology and human interface consistent with the “Five make its” - Make it Right, Make it Friendly, Make it Special, Make it Helpful and Make it Clear - whilst observing the highest ethical standards.
Having trust and respect for the individual, both member and employees. Ensuring the point of contact service is available both locally and digitally for the benefit of all members and employees, across a diversified demographic.
Governing ourselves as a self-sustaining prudent, financially and technologically resilient Society. To enable us to adhere to our core values, we put the member at the forefront of everything we do.