Happy Christmas from our Chief Executive
Dec 17, 2020
I am proud to state that, as an essential business, your Society remained open throughout the necessary lockdown periods.
We have supported our mortgage Members with unprecedented levels of Temporary Payment Holiday requests in line with Governmental guidelines, and have also continued to provide the tailored and understanding response of a relationship-led local building society.
We have adjusted our branch opening hours so that we can ensure we maintain a consistent presence to our membership. We remain one of the few local financial service providers who have maintained the Saturday morning service.
As we look towards the start of 2021 we remain committed to our accessibility for members, as such we will continue with our operational branch hours of 09:00 until 13:00 Monday to Friday and open 09:00 until 12:00 on a Saturday. Our telephone lines and teams will remain available between 09:00 and 17:00 Monday to Friday should you need to speak with us.
I appreciate this continuation may cause some inconvenience to our membership who rely on the branch, however, as an essential business we need to retain a two team system to ensure our continued operation under the current COVID-19 restrictions.
On behalf of everyone at The Stafford Railway Building Society, I wish everyone a happy and healthy Christmas and New Year.
Thank you for your support
Chief Executive Officer